At Chimney Smoke, we are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect personal information such as:

  • Your name, email address, phone number, and delivery address.
  • Details you provide while placing an order or filling out forms.
  • Data collected automatically, like IP addresses, browser types, and website usage patterns.

2. How We Use Your Information

The information we collect is used for:

  • Processing and delivering your orders.
  • Communicating with you regarding your inquiries or orders.
  • Improving our services, website, and customer experience.
  • Sending promotional emails or updates, if you have opted to receive them.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties, except:

  • When required to fulfill your order (e.g., sharing with delivery partners).
  • When legally required by authorities.
  • To protect our rights or comply with legal obligations.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, improve website functionality, and provide personalized content. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access and review your personal information.
  • Request corrections or deletion of your data.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at info@chimneysmoke.pk

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please review it periodically for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at:

By using our website or services, you agree to this Privacy Policy. Thank you for trusting Chimney Smoke!

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